Privacy Policy

1. Introduction

At NyxoChat ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered chatbot application ("App"). Please read this policy carefully. By using NyxoChat, you consent to the data practices described in this policy.

2. Information We Collect

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the App
• Personalize your experience
• Process transactions and manage your account
• Communicate with you about updates, security alerts, and support
• Prevent fraud and ensure platform security
• Comply with legal obligations
• Analyze usage patterns to improve our services

4. Data Sharing and Disclosure

5. Data Security

We employ industry-standard security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security audits and updates
• Access controls and employee training

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Specifically:

• Chat History: We retain the last 100 messages per user
• Account Data: Retained until you delete your account
• Analytics Data: Retained according to our analytics provider's policies

You may request deletion of your account and associated data by using the delete account feature in the App or by contacting us.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request your data in a portable format
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing

To exercise these rights, please contact us at [email protected].

8. Children's Privacy

NyxoChat is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country. By using the App, you consent to such transfers.

10. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. For material changes, we will provide 30 days' notice via email. Non-material changes take effect upon posting. Your continued use of the App after changes constitutes acceptance of the updated policy.

12. Contact Us

13. Additional Information

This Privacy Policy is incorporated into and subject to our Terms and Conditions. By using NyxoChat, you agree to both documents.