Terms and Conditions
Please read these terms and conditions carefully before using NyxoChat.
Last Updated: November 25, 2025
1. Introduction
Welcome to NyxoChat, an AI-powered chatbot application ("App"). By clicking "I Accept," or by accessing or using the App, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, please do not use the App.
2. Definitions
- "User": Any individual who accesses or uses the App.
- "We" or "Us": The operator of NyxoChat.
- "Personal Data": Information that can be used to identify an individual, including email addresses.
- "Chat History": The last 100 messages exchanged between a User and the AI chatbot stored on our servers.
- "Tokens": Units of usage credit redeemable for AI interactions.
3. Eligibility
3.1 Age Requirement
Users must be at least 13 years old to use the App. By registering or using the App, you represent and warrant that you meet this age requirement.
3.2 Account Authority
If registering on behalf of an organization, you warrant the authority to bind that entity to these Terms.
4. Accounts and Registration
4.1 Account Creation
To access most features, you must register for an account and provide a valid email address. You agree that the information you provide is accurate and up-to-date.
4.2 Account Security
You are solely responsible for maintaining the confidentiality of your password and account. Notify us immediately at [email protected] if you suspect unauthorized access.
5. Data Collection, Use, and Sharing
5.1 Chat Storage
We retain the last 100 chat messages per User to improve continuity and quality.
5.2 Email Collection
A valid email is required for fraud protection, account recovery, and communication.
5.3 Cookies and Tracking
We use Google Firebase Analytics and similar cookies to monitor usage and enhance the App.
5.4 Data Sharing
We share data only with our AI service providers (e.g., OpenRouter, OpenAI, Google, Anthropic) to power AI responses.
5.5 Purpose and Security
Data is used to personalize the experience, prevent fraud, and send notices. We employ industry-standard measures to protect your data but cannot guarantee absolute security.
6. Payments and Tokens
6.1 Prepaid Tokens
$1 USD per 1,000 Tokens. Tokens do not expire and are non-transferable.
6.2 Billing and Refunds
All payments via our processors are secure. Refunds are only as required by law.
7. Acceptable Use and Prohibited Conduct
7.1 Compliance
Users must comply with all applicable laws and these Terms.
7.2 Prohibited Activities
You may not use the App to harm others, facilitate illegal acts, generate abusive or defamatory content, or violate third-party rights.
7.3 Enforcement Actions
We may suspend or terminate accounts that breach these Terms, with or without notice.
8. User Content
8.1 Input and Output
You retain ownership of any content you input and any AI-generated output. By using the App, you grant Us a worldwide, royalty-free license to host, use, and display your content solely to provide and improve the service.
8.2 Feedback
Any suggestions you submit may be used by Us without obligation.
9. Intellectual Property
9.1 App Ownership
All rights, title, and interest in the App and related technology remain with Us.
9.2 License Grant
We grant you a limited, non-exclusive, revocable license to use the App per these Terms.
10. Modification of Service
We reserve the right to modify or discontinue the App or any features at any time without liability.
11. Termination and Suspension
11.1 By You
You may terminate your account at any time by clicking the delete account button in the app. Outstanding fees remain due.
11.2 By Us
We may suspend or terminate your access for violations or any reason. Unused Tokens may be refunded only as required by law.
12. Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles.
13. Dispute Resolution and Arbitration
13.1 Binding Arbitration
Any dispute will be resolved by binding arbitration under the AAA's Consumer Arbitration Rules. You waive the right to a jury trial and class actions.
13.2 Exceptions
Small claims actions, injunctive relief, and IP disputes are excluded.
13.3 Notice
You must send a written Notice of Dispute to [email protected] and allow 30 days to resolve before initiating arbitration.
13.4 Arbitration Fees
We will cover your filing fee for claims under $10,000; other fees follow AAA rules.
13.5 Venue and Procedure
Arbitration in Wilmington, DE; for claims under $10,000, you may choose telephone or document-only arbitration.
14. Limitation of Liability and Disclaimers
14.1 No Warranty
The App is provided "as is," without warranties of any kind.
14.2 Limitation
To the maximum extent allowed by law, our liability for any claim is limited to the greater of the amount you paid Us in the prior 12 months or $100.
15. Privacy Policy
Your use of the App is subject to our Privacy Policy, incorporated herein by reference.
16. Changes to Terms
For material changes, we will provide 30 days' notice via email. Non-material changes take effect upon posting. Continued use constitutes acceptance.
17. Contact
For support or inquiries, email [email protected].
We aim to respond within 2 business days worldwide.